Skip to main content

What do I do if I don't have any matches?

What to do if you don't have any matches yet.

Matches can take up to 24 hours to appear after you upload your DNA. If nothing shows up after that, contact us and we'll take a look.

If you have a Genomelink account, go to genomelink.io/profile/contact and contact us from the form — we can help faster by checking your account log.

If you're a new user without an account yet, email us at info@genomelink.io.

Did this answer your question?