Almost always this is a difference in depth, not a contradiction. A full mitochondrial sequence reads your entire mtDNA at high coverage, so it can resolve a deeper twig than a consumer file that covers fewer positions. That deeper branch normally sits directly below the one we report — the same lineage, seen at higher resolution.
My full mtDNA sequencing test gives a deeper or different terminal branch — is your result wrong?
Almost always a difference in depth, not a contradiction — the deeper branch usually sits directly below ours.