Getting Started
Everything you need to set up your account, download your DNA file, and upload it to Genomelink.
16 articles
How do I download my raw DNA data from AncestryDNA?
How do I download my raw DNA data from 23andMe?
How do I download my raw DNA data from MyHeritage?
What about other DNA testing services?
How do I upload my DNA data to Genomelink?
Which DNA testing companies work best with Genomelink?
My file won't upload, or the upload seems stuck. What should I try?
I can't log into my account. What should I try?
How do I reset my password?
How do I change my email address?
I never received a confirmation email, or my account isn't verified.
How do I download a raw DNA data file for upload?
I uploaded the wrong file (or want to re-upload with my own DNA). Can I start over?
What's the deal with "imputed" files? Should I avoid them?
Can I upload DNA data from two different people or tests?
How do I unsubscribe from marketing emails?
